Learn how to deploy new Remote Help application by Microsoft Endpoint Manager
A couple of weeks ago Microsoft released information about the new Remote Help application - The enterprise version of Quick Assist. If you want to read all information about this application, requirements, etc - please go here.
In meantime, I decided to deploy this application by PSAppDeployToolkit to have everything on the logs created by PSADT. I also used PSADT in a post about Cisco AnyConnect VPN
As in my previous posts, I’m customizing the Variables: Application section and providing an installation and uninstallation command.
Also, I copied the EXE file to the Files folder.
So, my installation command looks like this:
Execute-Process -Path "$dirFiles\Remotehelp.exe" -Parameters "/install /quiet acceptTerms=yes"
And uninstallation command:
Execute-Process -Path "$dirFiles\Remotehelp.exe" -Parameters '/uninstall /quiet acceptTerms=Yes'
What is important, acceptTerms=Yes is case sensitive. Yep. Didn’t know that and that was the issue for me earlier.
During the creating app in the MEM portal I provided information:
%windir%\sysnative\windowspowershell\v1.0\powershell.exe -ExecutionPolicy Bypass -file "Deploy-Application.ps1"
%windir%\sysnative\windowspowershell\v1.0\powershell.exe -ExecutionPolicy Bypass -file "Deploy-Application.ps1 -DeploymentType Uninstall"
For a detection method I’ve used that kind of option:
And… Installed on all devices.
Any questions? Leave a comment!